Social Intents is a live chat and AI chatbot solution designed to enhance customer service by integrating with popular communication tools like Microsoft Teams, Google Chat, and Slack. Hereβs what Social Intents can do:
- Increase Sales: It uses hybrid AI chatbots that can escalate to human agents when necessary, helping to reduce customer service costs and improve sales.
- Customer Support: Offers real-time support directly through various platforms, allowing teams to respond quickly without app switching.
- AI Efficiency: Leverages AI to handle customer inquiries, automate lead capture, and integrate with CRM and marketing systems.
- Easy Integration: Can be set up in minutes and is compatible with platforms like Shopify, WordPress, Bigcommerce, or Wix.
Social Intents aims to streamline customer interactions and support, making it easier for businesses to connect with their customers and improve their overall service experience.