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Simple Phones provides businesses with an AI phone agent that answers calls on their behalf, so they never miss a call from a customer. The agent can also perform outbound calls for following up with customers, staying in touch with leads, and making cold calls on autopilot.
How does Simple Phones work?
After signing up, you'll be asked a few questions about your business in order to generate a starter AI agent. Once generated, the agent will be able to answer questions, book meetings, and leave messages, by answering the phone at the number we assign. From there, you'll be able to request customizations to the training data, wording, accents, behavior, phone number, and integrations as needed.
How much does Simple Phones cost?
Simple Phones starts at $49/mo for 100 calls/mo. If you anticipate your usage changing over time, you can always upgrade or downgrade at any time. We'll cover the cost of the phone line and development costs of the agent, so don't worry about that. Of course, there is no commitment, so you can cancel at any time.
How is the AI agent created?
The base agent we generate can answer questions, book appointments, and leave messages. Once you have the agent, you can request customizations for free on an ongoing basis. You can request changes to the language, the phone country code, FAQs, or talk with our team about advanced integrations with your business. We also keep an eye on things, observing interaction logs (which you can see too), and update the agent with new info and fixes and better handling of customer inquiries.
Can I continue to use my existing business phone number?
Yes, you can continue to use your existing business phone number. The only thing that changes is how you'd like to handle missed calls. For example, your current phone provider should have a way to forward missed calls to another number (the number we give you). Alternatively, you can set up your existing number to forward all calls to the number we give you, without any rings, and then have the AI agent decide what to do with the call, such as pre-screening callers before deciding to pass them to a live agent, or having them leave a message. Get in touch with us if you'd like to discuss a specific use case!
Does the AI integrate with my customer management system?
Yes, whether you have a very popular CRM, or something that is completely homemade, our team can dive in and figure out how to make it work with your back end, so when your customers call, their requests can be fulfilled, and information can flow to the right place. We can also work with popular tools like Zapier, so when a customer provides information, we can send a webhook in a format structured to your needs.
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